Questions we get a lot
Short answers to what customers ask most. If yours isn’t here, WhatsApp us. We usually reply within 1 hour.
Which documents do I need for customs?
Usually a commercial invoice and packing list, plus any permits or licences your goods require. Send what you have and we’ll tell you if anything is missing.
Do you handle Singapore customs too?
Yes. We prepare declarations for both Malaysian and Singapore customs.
Can you move dangerous or perishable goods?
Yes. Perishable, dangerous and flammable cargo is moved by licensed transport partners. Send us the Safety Data Sheet first so we can check what’s needed.
How fast will I get a quote?
Usually within 1 hour. Use the quote form or WhatsApp us directly on +60 11-6978 7971.
Which countries do you serve?
Mainly Malaysia, Singapore and China.
Which customs form do I need?
K1 for imports, K2 for exports, K8 for transit and transhipment, and K9 for moves out of bonded or licensed warehouses. Our guide to Malaysian customs forms explains each one.
I’ve never imported before. Can you help?
Yes. Our customs consulting walks you through classification, duties and permits before your goods ship.
Where are you based?
65-A, Jalan Kuning 2, Taman Pelangi, 80400 Johor Bahru, Johor, Malaysia.
Tell us what’s moving.
Fill this in and WhatsApp opens with your details ready to send. We usually reply within 1 hour.